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Support

Grievance Contact

Last updated June 2026

If you have any complaint or concern about your data, payments, content or experience on AskJeevanGuru, our grievance team is here to help.

How to reach us

Write to admin@askjeevanguru.com or use the contact form on the site. Support hours are Mon–Sat, 9am–7pm IST.

What to include

Please share your registered email, a description of the issue, relevant dates, and any transaction references so we can resolve it quickly.

Response time

We acknowledge grievances within 48 hours and aim to resolve them within 15 days, in line with applicable rules.

Escalation

If you are not satisfied with the resolution, you may request escalation to a senior reviewer by replying to the same email thread.

Billing & tax details

Statutory seller and GST details are printed on the tax invoice issued for every successful payment, available under Billing history in your account.