Support
Grievance Contact
Last updated June 2026
If you have any complaint or concern about your data, payments, content or experience on AskJeevanGuru, our grievance team is here to help.
How to reach us
Write to admin@askjeevanguru.com or use the contact form on the site. Support hours are Mon–Sat, 9am–7pm IST.
What to include
Please share your registered email, a description of the issue, relevant dates, and any transaction references so we can resolve it quickly.
Response time
We acknowledge grievances within 48 hours and aim to resolve them within 15 days, in line with applicable rules.
Escalation
If you are not satisfied with the resolution, you may request escalation to a senior reviewer by replying to the same email thread.
Billing & tax details
Statutory seller and GST details are printed on the tax invoice issued for every successful payment, available under Billing history in your account.