Refund & Cancellation Policy

Predictions and reports are guidance-based. There is no guaranteed outcome. By purchasing credits or a plan you acknowledge this.

Credits that have already been used to ask questions, generate reports or unlock features are non-refundable, except in case of a verified technical failure where a charged service was not delivered.

Unused credits may be eligible for review on a case-by-case basis within 7 days of purchase. Contact our grievance officer with your account email and transaction reference.

Premium plans are one-time fixed-term purchases (31 days or 12 months) — nothing auto-renews and no card is stored, so there is nothing to cancel. Your access stays active until the expiry date and then simply stops unless you buy again. We do not pro-rate partial periods.

If you were charged but the service genuinely failed due to a technical error on our side, we will restore the credits or refund the affected amount after verification.

Email support with your registered email, transaction ID and a short description. We aim to respond within 5–7 business days.