Legal

Payment & Credit Policy

Last updated June 2026

This policy explains how credits, free questions, paid packs and subscription plans work on JeevanGuru AI.

Test mode notice

The payment flow is currently in test mode for internal testing. No live charges are processed yet. A live payment gateway will be enabled before public launch.

Free questions

New users receive a limited number of free Guru questions. Once used, you can continue by adding paid credits or subscribing to a plan.

Credits

Credits are consumed when you ask questions or unlock premium features. Your balance and usage are visible on your Wallet and Account pages.

Plans

Monthly and yearly plans include a defined allowance of questions plus premium features for the active period. Plans renew unless cancelled.

Guidance disclaimer

Predictions and reports are guidance-based with no guaranteed outcome. Used credits are non-refundable except in case of technical failure (see the Refund & Cancellation Policy).

Pricing changes

We may update pricing or pack contents. Changes apply to new purchases; active subscriptions keep their agreed terms until renewal.