Privacy Policy

We collect the details you provide — such as your name, mobile number (used to log you in via OTP) or email, and birth details (date, time and place) — to generate your Kundli, daily insights and personalised guidance. If you save birth details for family members (e.g. for their Kundli or Varshaphal), you are responsible for having their consent to share those details with us.

Your details are used only to personalise guidance, maintain your account and improve the service. We do not sell your personal data to third parties.

Your questions are processed by AI models to generate guidance. Avoid sharing sensitive personal, medical, legal or financial identifiers in your messages.

Your account, saved birth profiles, questions, answers, credit balance and purchase records are stored in our managed cloud database (hosted by Supabase on infrastructure in Asia/Europe), protected by row-level access rules so only your own signed-in account can read your data. Conversation history is stored encrypted. PDF reports are kept in a private storage bucket and can only be downloaded through time-limited links issued to your account. Your device may also keep small non-sensitive preferences locally, such as your chosen language and the last birth details you typed into a free tool.

Card, UPI and bank details are handled entirely by our payment gateway, Razorpay Software Private Limited. We never receive or store them. We keep only what we need for accounting and support: the amount, currency, gateway transaction reference, what you bought, and the resulting credits or report access. Invoices are generated from those records.

We share the minimum necessary data with: Supabase (database, authentication, file storage), Razorpay (payments and invoicing), our astrology calculation provider (birth date, time and coordinates only — no name, email or phone), AI providers (your question and the relevant chart facts) and our email provider (delivery of account and transactional email). None of them are permitted to use your data for their own purposes.

Account and profile data is kept while your account is open. Purchase and invoice records are kept as long as Indian tax and accounting law requires, even after account deletion. Everything else is deleted or anonymised when you delete your data.

Email updates, push notifications, birthday reminders and Dasha/transit alerts are each a separate, revocable choice — every channel is off by default until you turn it on, we record the exact wording you agreed to and when, and you can turn any of them off independently at any time from Settings → Notifications.

You may edit or remove your profile at any time, and delete your account data self-service from Account → "Delete my data" or via the Data Deletion page. Contact support@askjeevanguru.com for any other data request.